Billing Policies & Fees
Infinite Love Productions LLC
Effective Date: April 2, 2025
1. Overview
This Billing Policy outlines the payment structure, fees, and financial expectations for all services provided by Infinite Love Productions LLC (“Company,” “we,” “our,” or “us”).
By engaging our services, you (“Client,” “you,” or “your”) agree to these terms.
2. Service Fees
All fees will be clearly outlined in your proposal, agreement, or invoice, which may include:
Public Relations Services (monthly retainers)
Marketing Strategy & Campaign Development
Film & TV Consulting
Fundraising Campaign Development
Event Promotion & Production
Coaching or Mentorship Programs
Fees may be structured as:
Flat Rate Packages
Monthly Retainers
Hourly Consulting Rates
Tiered Service Plans
3. Payment Terms
A non-refundable deposit (typically 25%–50%) is required to begin services
Remaining balance is due: Before project completion or On a recurring monthly basis (for retainers)
Accepted Payment Methods
Credit/Debit Card
Bank Transfer (ACH)
Online payment platforms (e.g., Stripe, PayPal, etc.)
4. Retainer Agreements
For ongoing services:
Clients are billed on a monthly recurring basis
Retainers secure priority access and ongoing support
Minimum commitment period may apply (typically 3–6 months)
Retainers automatically renew unless canceled per the agreement terms.
5. Late Payments
Payments not received within 5–7 days of the due date may incur: A late fee (e.g., 5%–10% of the invoice)
Services may be: Paused Delayed Terminated
until payment is brought current.
6. No Refund Policy
All payments are non-refundable, including:
Deposits
Monthly retainers
Completed or partially completed services
Due to the nature of strategic and creative work, time and resources are allocated upon commitment.
7. Scope of Work & Additional Fees
Services are limited to the agreed scope outlined in your proposal.
Additional work outside the scope may result in:
Hourly charges
Additional project fees
Upgraded service packages
All additional fees will be approved by the Client before work begins.
8. Rush Fees
Projects requiring expedited timelines may incur a rush fee of 20%–50%, depending on urgency and scope.
9. Third-Party Costs
The Client is responsible for any third-party expenses, including but not limited to:
Advertising spend
Media placement fees
Software or platform subscriptions
Event-related costs
Production expenses
These costs are separate from Company service fees.
10. Chargebacks & Disputes
By engaging our services, you agree not to initiate chargebacks without first attempting to resolve the issue directly.
Unauthorized chargebacks may result in:
Immediate termination of services
Legal action to recover fees
Additional administrative costs
11. Cancellation Policy
Project-Based Work
Deposits are non-refundable
If canceled, Client is responsible for work completed up to cancellation
Retainer Services
Written notice required (typically 14–30 days)
Services continue through the notice period
No refunds for unused time
12. Payment Plans
If a payment plan is offered:
Payments must be made on the agreed schedule
Missed payments may result in: Immediate balance due Suspension of services
13. Taxes
Client is responsible for any applicable taxes, fees, or charges required by law.
14. Modifications
Infinite Love Productions LLC reserves the right to update these billing policies at any time. Clients will be notified of any significant changes.
15. Contact Information
Infinite Love Productions LLC
818-493-0204
melissa@infinitelove-productions.com
16. Agreement
By engaging services, you acknowledge that you have read, understood, and agree to these Billing Policies & Fees.
